Customer Story

Executive Summary PT. ERHA Clinic Indonesia, a leader in dermatology and aesthetics, needed to scale digital services while protecting sensitive patient data. Instead of building a costly 24/7 internal IT and security team, ERHA partnered with PT. Innovation Cloud Services (ICS Compute) , an AWS Premier Partner. ICS operates as a next-generation Managed Service Provider (MSP) , with Managed Security Service capabilities embedded directly into its offering. This unified model

Executive Summary PT Siloam International Hospitals Tbk , Indonesia's largest private hospital network, entrusted its mission-critical AWS infrastructure to PT. Innovation Cloud Services (ICS) , an AWS Premier Partner serving 500+ organizations across Southeast Asia. Through a disciplined Managed Services partnership, ICS provides 24/7 operational coverage for Siloam's digital backbone. The outcome: hospital staff gain the confidence that patient management systems, medical r

Executive Summary PT Genero Pharmaceuticals, a leading innovator in Indonesia’s pharmaceutical sector, needed to modernize its digital backbone to support research, regulatory compliance, and nationwide distribution. With sensitive drug development data and patient-related clinical trial records at stake, Genero required a secure, scalable, and cost-efficient cloud infrastructure. Instead of building an expensive 24/7 internal IT and security team, Genero partnered with PT. I

Executive Summary Vmedis, a leading provider of digital pharmacy and healthcare solutions in Indonesia, needed to strengthen its cloud infrastructure to support rapid growth and protect sensitive patient and prescription data. With operations spanning online pharmacy management, telemedicine, and digital health records, Vmedis required continuous security assurance, predictable cloud economics, and resilient uptime . Instead of building an expensive 24/7 internal IT and secur

About the Customer The customer is a leading private hospital group in Indonesia operating a network of hospitals and healthcare facilities across multiple cities. The organization provides comprehensive healthcare services and relies on digital platforms to support patient services, hospital operations, and coordination between branch locations. As part of its digital transformation journey, the customer is focused on improving platform availability, performance, security, a